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Virgin Atlantic is operating a significantly reduced schedule due to the rapidly accelerating Covid-19 crisis. The safety and wellbeing of our customers and people is always our top priority and we continue to follow the advice of the UK Government and international health organisations.

As a reminder, IATA accredited Travel Agents are required to follow IATA standards for Flight Disruption which includes asking each passenger whether they wish to have their contact details provided to Virgin Atlantic, and other airlines in the itinerary, so that we are able to contact them in the event of flight disruption. Customers who choose not to provide their contact details may not receive information relating to flight disruption.

For updates outside of normal office hours (Mon - Fri  09:00-5:30), please visit the Travel News section of the Virgin Atlantic website


COVID-19 (Coronavirus) Updates

Bulletin Subject Latest Update
GDS Refunds

GDS Refunds

FAQ - GDS Refunds

Unaccompanied minors Update to unaccompanied minors policy
India Travel India travel requirements
Latest news/policy/schedule summaires



VSbulletin - Entry requirements testing - Jan 15

VSbulletin - Covid-19 Operational update - Jan 15

VSbulletin - Covid-19 UK arrival testing - Jan 14

VSbulletin - Covid-19-Entry Requirements - Jan 12

VSbulletin - Covid Flight Disruption - Jan 8

VSbulletin - Covid Flight Disruption - Jan 5

VSbulletin - UK-US Pre-departure Testing - Dec 22

VSbulletin - Covid  Flight Disruption - Dec 22

VSbulletin - All of the latest news - Oct19

VSbulletin - All of the Latest News - Oct 29

VSbulletin - Covid-19 Changes to Our Flying Program

VSbulletin - Updated- Changes to Our Ticketing Time Limits



VSbulletin - Covid-19 Flexibility for our customers updated January 18 2021

VSbulletin - Covid - 19 Flexibility for our customers update Dec 22 2020

VSBulletin-Covid-19 Winter-flying-programme-schedule-changes

VSbulletin-Covid-19-Flexibility-for-Customers-Update-December 04-2020

VS Bulletin - Covid-19 - Flexibility for customers - Update Oct 6

General Updates

Bulletin Subject Published Date

Black Friday Sale


Nigeria unrest

November 23 


October 21

Customer contact details August 3
Update to our fare basis structure July 28
Terminal Change at LAX July 27
Changes to Upper Class ground transportation June 5
Interline Agreement Withdrawal - Kulula - MN May 14
Flybe Reprotection March 5
Flybe Enters Administration March 5


For older bulletins, please visit our archive.