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Virgin Atlantic is operating a significantly reduced schedule due to the rapidly accelerating Covid-19 crisis. The safety and wellbeing of our customers and people is always our top priority and we continue to follow the advice of the UK Government and international health organisations.

As a reminder, IATA accredited Travel Agents are required to follow IATA standards for Flight Disruption which includes asking each passenger whether they wish to have their contact details provided to Virgin Atlantic, and other airlines in the itinerary, so that we are able to contact them in the event of flight disruption. Customers who choose not to provide their contact details may not receive information relating to flight disruption.

For updates outside of normal office hours (Mon - Fri  09:00-5:30), please visit the Travel News section of the Virgin Atlantic website


COVID-19 (Coronavirus) Updates

Bulletin Subject Latest Update
GDS Refunds

GDS Refunds

FAQ - GDS Refunds

Unaccompanied minors Update to unaccompanied minors policy
India Travel India travel requirements
Latest news/policy/schedule summaires VSbulletin - All of the latest news - Oct 19

Covid-19 - Flexibility for customers - update Oct 6, 2020

General Updates

Bulletin Subject Published Date
Nigeria unrest October 21
Customer contact details August 3
Update to our fare basis structure July 28
Terminal Change at LAX July 27
Changes to Upper Class ground transportation June 5
Interline Agreement Withdrawal - Kulula - MN May 14
Flybe Reprotection March 5
Flybe Enters Administration March 5


For older bulletins, please visit our archive.