VSbulletin - Withdrawal of Sao Paulo Services

Last published on 14/5/2020

Sao Paulo Launch Cancelled

Virgin Atlantic has today announced that it will no longer be launching flights between Sao Paulo and London Heathrow. As part of measures put in place to safeguard the business from the rapid acceleration and impact of Covid-19, Virgin Atlantic is continually reviewing its flying programme in order to deploy its fleet most effectively. As a result, the airline has made the incredibly difficult decision to withdraw its London Heathrow to Sao Paulo service which was due to launch on 5th October 2020.

 

Bookings affected by this change will be updated and can be viewed in your GDS on Sunday 26 April 2020.

 

Travel Dates

Affected Cities

Permitted Travel Period

All future travel

VS/VS* flights
to/from/through GRU

Please see below options

 

Applies to VS tickets issued by 20 April 2020

Issued for passengers booked on VS operated GRU services that have been cancelled. This includes passengers flying with a G3 (VS*) connection

We are offering passengers the following options:

 

  1. Re-protections

 

Option 1

  • Re-protections onto LATAM to/from LHRGRU (LA* 8084 and LA* 8085 only)
  • Re-accommodation may take place into the lowest available LA RBD within the same cabin as originally booked
  • For Flying Club redemptions or Select vouchers, please rebook in lowest available class in applicable cabin
  • For Premium passengers, rebook into Economy
  • Endorsement Box to contain ‘INVOL VS LHRGRU’ or ‘SKCH VS LHRGRU’
  • No additional collection or change fee will be charged
Cabin Business Economy
LATAM
Carriers RBD
J C D I Z Y B H K M L V X S N Q O G

 

Option 2

  • Re-protections onto AF via CDG & KL via AMS
  • Please book from GDS availability as per class mapping below (in same cabin)
  • For Flying Club redemptions and Select Voucher booking classes, please rebook Economy passengers in AFKL X class and Business passengers in AFKL O class
  • Where Premium cabin not offered, rebook into Economy
  • No additional collection or change fee will be charged

 

For flights between   For flights between   For flights between
FR and NATL   NL and NATL   UK and FR/NL
VS AF   VS KL   VS AF/KL
Marketed Operated   Marketed Operated   Marketed Operated
Business   Business   Economy
J J   J J   Y,V Y
C C   C C   B B
D D   D D   R M
I I   I I   L K
Z Z   Z Z   U H
Premium Economy   Premium Economy   M L
W W         E Q
S/H S         Q/T T
K A         X N
ECONOMY   ECONOMY   N R
Y Y   Y Y   O V
B B   B B      
R M   R M      
L K   L K      
U H   U H      
M L   M L      
E Q   E Q      
Q/T T   Q/T T      
X N   X N      
N R   N R      
O V   O V      

   

Option 3

 

  • Re-protections onto BA to/from LHRGRU
  • Re-accommodation may take place into the lowest available BA RBD within the same cabin as originally booked
  • For Flying Club redemptions or Select vouchers, please rebook in lowest available class in applicable cabin
  • Endorsement Box to contain ‘INVOL’ or ‘SKCHG’
  • No additional collection or change fee will be charged

BA Cabin

Permitted RBDs on BA services

Business

J C D R I

Premium Economy

W E T

Economy

Y B H K M L V S N Q O

 

Note:

Re-booking with connections on Codeshare partner GOL (G3):
If passenger chooses to remain on G3 connection, VS* must be cancelled and re-booked onto a G3 flight. Rebook from GDS availability as per class mapping below.

 

G3 OPERATING O B N U A E P W J T Y D F L C
VS MARKETING O N X Q E M U L R B Y K H S W


Re-booking with connections on other partners:
Rebook in original class in the same cabin; if original booking class isn’t available, re-book in lowest available class in the same cabin.

 

  • Tickets must be re-issued on / before revised travel date

 

  1. Refund:

 

  • Refunds will be permitted for unused sectors

 

If you have any questions about this, please contact Sales Support at sales.support@fly.virgin.com or on +44 344 2097705.

 

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