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Virgin Atlantic is operating a significantly reduced schedule due to the rapidly accelerating Covid-19 crisis. The safety and wellbeing of our customers and people is always our top priority and we continue to follow the advice of the UK Government and international health organisations.

As a reminder, IATA accredited Travel Agents are required to follow IATA standards for Flight Disruption which includes asking each passenger whether they wish to have their contact details provided to Virgin Atlantic, and other airlines in the itinerary, so that we are able to contact them in the event of flight disruption. Customers who choose not to provide their contact details may not receive information relating to flight disruption.

For updates outside of normal office hours (Mon-Fri 09:00-17:30), please visit the Travel News section of the Virgin Atlantic website

 

Here is a useful reference for you to assist your customers in light of the challenges faced from COVID-19. covid-b2b-flow-diagram-002-.pdf


COVID-19 (Coronavirus) updates

Bulletin subject Updates
Latest news/policy/schedule summaries

Flexibility for existing bookings
COVID - 19 - Schedule changes
Repatriation flights
London Heathrow Airport Terminals
Getting our customers home
Suspension of Tel Aviv services
Cancellation of Sao Paulo launch -  VSbulletin - Withdrawal of Sao Paulo Services
Travel to China and Hong Kong
Travel restrictions
US Travel restrictions


Flybe

VSbulletin - Flybe reprotection UPDATE 1

VSbulletin - Flybe Enters Administration

 

Other

 

VSbulletin- Interline Agreement Withdrawal- Kulula (MN)

VSbulletin - Changes to Upper Class ground transportation

VSbulletin - Virgin Australia withdrawal from Hong Kong

VSbulletin - UK Weather

VSBulletin--132-- Special Meal SPML

VSBulletin--131--Our display standards

VSBulletin--130 - Adverse Weather North East Coast Winter Weather

VSBulletin-129 - Changes to our Flying Programme

VSBulletin-128 - Changes To Our Baggage Policy

VSBulletin-127 - Update - Churn Policy

VSBulletin-126 - Changes To Our Ticketing Time Limits

VSBulletin 125 - Changes to Booked Oxygen Offering

VSBulletin - 124 - Thomas Cook Ceases Trading

VSBulletin-123 - Adverse Weather - Tropical Storm Imelda

VSBulletin 122 - British Airways Reprotection Agreement - BALPA Strikes

VSbulletin 121 - Global Refund Policy Update

VSbulletin 120 - Adverse weather - Hurricane Dorian - Virginia Coast

VSbulletin 119 - UPDATE 7 - Adverse Weather - Hurricane Dorian – Florida

VSbulletin 118 - UPDATE 6 - Adverse Weather - Hurricane Dorian - Florida

VSbulletin 117 - Adverse Weather - Hurricane Dorian - Georgia And The Carolinas

VSbulletin 116 - UPDATE 5 - Adverse Weather - Hurricane Dorian - Florida

VSbulletin 115 - UPDATE 4 - Adverse weather - Hurricane Dorian - Florida 

VSbulletin 114 - UPDATE 3 - Adverse weather - Hurricane Dorian - Florida

VSbulletin 113 - UDATE 2 - Adverse weather - Tropical Storm Dorian - Florida

VSbulletin 112 - UPDATE - Adverse weather - Tropical Storm Dorian - Florida

VSbulletin 111 - Adverse weather - Tropical storm Dorian - Florida

VSbulletin 110 - BA Schedule Changes

VSbulletin 109 - Adverse Weather - Tropical Storm Dorian

VSbulletin 108 - Hong Kong Protests

VSbulletin 107 - Typhoon Lekima – Shanghai

VSbulletin 106 - Proposed London Heathrow Industrial Action 

VSbulletin 105 – Adverse Weather – USA North East 

VSbulletin 104 – London Heathrow Industrial Action Suspended

VSbulletin 103 - UPDATE - Delhi Heathrow Misconnecting

VSbulletin 102 - UPDATE - Cancellation of Jet Airways flights - Extended dates

VSbulletin 101 - Reminder of our churn policy

VSbulletin 100 - IATA Standards for Flight Disruption

VSbulletin 099 – Gatwick Travel News

VSbulletin-098 - UPDATE - Delhi-Heathrow Misconnecting

VSbulletin 097 - UPDATE - Cancellation of Jet Airways flights - Further Information

VSbulletin 096 - UPDATE - Cancellation of Jet Airways flights – Additional flights

VSbulletin 095 - Adverse Weather - Upper Midwest Winter Weather

VSbulletin 094 - Adverse Weather - Colorado Winter Weather

VSbulletin 093 - UPDATE Delhi Heathrow misconnecting

VSbulletin 092 - UPDATE - Cancellation of Jet Airways flights - Re-protection

VSbulletin 091 - Delhi Heathrow Misconnectingvsbulletin-098---update-delhi-heathrow-misconnecting.pdf

VSbulletin 090 - Cancellation of Jet Airways flights

VSbulletin 089 - Virgin Atlantic and Delta Air Lines - Delta Comfort+ update

VSbulletin 088 – Adverse Weather – US North East

VSbulletin 087 - UPDATE - Adverse Weather - Pacific Northwest

VSbulletin 086 – Adverse Weather – Pacific Northwest

VSbulletin 085 – Adverse Weather – UK Winter Weather

VSbulletin 084 – Adverse Weather – Atlanta Winter Weather

VSbulletin 083 - Travelling from US Airports

VSbulletin 082 - Adverse Weather - USA North East

VSbulletin 081 - UPDATE 4: London Gatwick Drone Activity

VSbulletin 080 - UPDATE 3: London Gatwick Drone Activity

VSbulletin 079 - UPDATE 2: London Gatwick Drone Activity

VSbulletin 078 - UPDATE: London Gatwick Drone Activity

VSbulletin 077 - London Gatwick Drone Activity

VSbulletin 076 – ESTA application processing time

VSbulletin 075 - Upper Deck Advanced Seating Assignment (ASA) Pricing

VSbulletin 074 - UPDATE - Delta Air Lines realigns booking classes 

VSbulletin 073 - Delta Air Lines realigns booking classes

VSbulletin 072 - Bringing medications into the UAE

VSbulletin 071 – Barbados Airport Service Charge - Correction

VSbulletin 070 - Adverse Weather - Weather disruption Caribbean

VSbulletin 069 – Barbados Airport Service Charge

VSbulletin 068 - Adverse Weather - Super Typhoon Mangkhut

VSbulletin 067 - Adverse Weather - Tropical Storm Isaac

VSbulletin 066 - Adverse Weather - Hurricane Florence

VSbulletin 065 - API Requirements for travel to the USA

VSbulletin 064 - UPDATE 4: Changes to our flying programme

VSbulletin 063 - Virgin Group and Virgin Atlantic announce intention to launch a new Virgin loyalty programme, powered by the currency of Virgin Atlantic’s Flying Club

VSbulletin 062 - Adverse Weather - New York

VSbulletin 061 - Flying Club account information

VSbulletin 060 - UPDATE: Dubai Network Changes

VSbulletin 059 - Adverse weather - USA North East

VSbulletin 058 - Dubai network changes

VSbulletin 057A - Changes to our flying programme - Barbados

VSbulletin 056A - Changes to our flying programme - Montego Bay

VSbulletin 055 - Changes to our flying programme - Havana

VSbulletin 054 - Our A330-200s and our customers

VSbulletin 053 - UPDATE 3 Changes to our flying programme

VSbulletin 052 - UPDATE 2 Changes to our flying programme

VSbulletin 051 - UPDATE Changes to our flying programme

VSbulletin 050 - Cancun Network Changes

VSbulletin 049 - UPDATE Adverse Weather - USA North East

VSbulletin 048 - Adverse Weather - USA North East

VSbulletin 047 - Adverse Weather - South East UK

VSbulletin 046 - Three new ways to fly - Agency (GDS) how to guide

VSbulletin 045 - UPDATE Adverse Weather Disruption - USA East Coast

VSbulletin 044 - Three new ways to fly

VSbulletin 043 - Adverse Weather Disruption - USA East Coast

VSbulletin 042 - UPDATE Adverse Weather Disruption: All United Kingdom Airports

VSbulletin 041 - UPDATE Adverse weather disruption South East of England

VSbulletin 040 - UPDATE Adverse weather disruption South East of England

VSbulletin 039 - UPDATE changes to our flying programme

VSbulletin 038 – Delta Comfort+ update

VSbulletin 037 - UPDATE Changes to our flying programme

VSbulletin 036 - UPDATE: Changes to our flying programme

VSbulletin 035 - UPDATE Adverse Weather Disruption: USA North East Coast 

VSbulletin 034 - Smart Bags

VSbulletin 033 - UPDATE Adverse Weather Disruption USA North East Coast

VSbulletin 032 - UPDATE Adverse Weather Disruption USA North East Coast

VSbulletin 031 - UPDATE Adverse Weather Disruption USA North East Coast

VSbulletin 030 - UPDATE Adverse Weather Disruption USA North East Coast

VSbulletin 029 - Saint Lucia International Airport Development Tax

VSbulletin 028 - Adverse Weather Disruption USA North East Coast

VSbulletin 027 - Changes to our ground transportation offering

VSbulletin 026a - AMENDMENT Changes to our flying programme

VSbulletin 026 - UPDATE Changes to our flying programme

VSbulletin 025 - UPDATE Changes to our flying programme

VSbulletin 024 - Inventory Update

VSbulletin 023a - AMENDMENT Further changes to our flying programme 

VSbulletin 023 - UPDATE Further changes to our flying programme

VSbulletin 022 - Cancun move to Terminal 4

VSbulletin 021 - UPDATE Changes to our flying programme - refunds

VSbulletin 020 - UPDATE Changes to our flying programme

VSbulletin 019 - Changes to our flying programme

VSbulletin 018 - Special Meals

VSbulletin 016 - Ticketing Authority

VSbulletin 015 - UPDATE Adverse Weather Disruption – Hurricane Irma

VSbulletin 014 - Booking Class Changes

VSbulletin 013 - UPDATE Adverse Weather Conditions- Hurricane Irma

VSbulletin 012 - UPDATE Adverse Weather Conditions- Hurricane Irma

VSbulletin 011 - UPDATE Adverse Weather Conditions- Hurricane Irma

VSbulletin 010 - UPDATE Adverse Weather Conditions- Hurricane Irma 

VSbulletin 009 - Adverse Weather Disruption – Hurricane Irma

VSbulletin 005 - Strengthening our Transatlantic Partnerships

VSbulletin 004 - Update unaccompanied minors and young person travelling alone--ypta

VSbulletin 003 - New GST tax in India

VSbulletin 002 - Unaccompanied Minors and Young Person Travelleling Alone - YPTA

VSbulletin 001 - Welcome to VSbulletin