Welcome to vsflyinghub

The knowledge hub for the travel trade from Virgin Atlantic

 

Contact

Talk to us

If there's anything you want to know that we haven't covered on this site, there is always someone available with the right advice.

Please email us with your feedback about the site on the following addresses:

 

UK - trade@fly.virgin.com

US - ustrade@fly.virgin.com

South Africa - salessupport.za@fly.virgin.com
UAE - dxb.sales@fly.virgin.com 
China - sales.sha@fly.virgin.com

Hong Kong - hkg.salessupport@fly.virgin.com

Nigeria - salesupport.los@fly.virgin.com

India -salessupportindia@fly.virgin.com 

Caribbean - caribtrade@fly.virgin.com

If your query is not surrounding the site please use the following contact details:

 

 Head Office

  • Virgin Atlantic UK Head Office: +44 (0) 344 811 0000
  • Virgin Atlantic UK Contact Centre: +44 (0) 344 874 774

 Sales

  • Sales Support: +44 (0) 344 209 7705
  • UK Group Sales: +44 (0) 344 209 7703

 General Enquiries

  • Reservations & Information: +44 (0) 344 874 7747
  • Upper Class Reservations: +44 (0) 344 579 1111
  • Flight Information: +44 (0) 344 209 7770
  • Pre order Tax Free Shopping: +44 (0) 344 579 0055
  • Advanced Passenger Information: +44 (0) 344 209 8703
  • Flying Club: +44 (0) 344 412 2414
  • Flying Co: 0344 412 2415 (UK)
  • Special Assistance: +44 (0) 344 412 4455
  • Special assistance (minicom): +44 (0) 1293 74 76 91

Customer Relations

 

  • Post flight  feedback and complaints: +44 (0) 344 873 7747
  • Refunds department:  (9-12noon Mon-Thurs) + 44 (0) 1293 747473
  • Baggage (Delayed, lost and damaged bags): +44 (0) 344 209 7304

 

Cargo

  • Virgin Cargo: +44 (0) 8700 60 16 70